The Step Up Network LLC (“Company,” “us,” “our,” or “we”) is providing this Website Privacy Policy (“Policy”) to inform users of our website (“user(s),” “you,” or “your”) about the types of information, including personal information, we collect through our website, how we use it, how it is maintained and protected and how you can make choices about how we use your information. 

By accessing our website, (“Website”), you are consenting to the terms of this Policy. If you do not want to agree to the Policy, your choice is to stop accessing and using the Website.  

This Policy may change in the future, and your continued use of the Website is deemed acceptance of these changes so you are encouraged to periodically check for any changes or updates. The most recent date this policy was updated is noted at the bottom of the page. 

Sources of Information

We may collect information from you on this Website, in email, text and other electronic messages between you and this Website, or through advertising or through other third-party applications that interact with this Website. This policy does not apply to information collected by third parties who may link to this Website or that you may access from this Website. 

We may also collect information when you interact with advertising or other third party websites that direct you to this Website.

 Information We Collect

We collect information that you provide to us when filling out forms or surveys, searching for content, making purchases, contacting us or leaving comments and user contributions where permitted. This information may include your name, address, email address, phone number and billing information when you make a purchase from us. Any comments or information you post in a public place on the Website, such as in a comments section, may be viewed by other users of the Website.

We also collect information automatically as you navigate the Website. Technologies such as Google Analytics collect information such as your location, your browsing activity on the Website, your device, your browser and your IP address. This information is collected for statistical purposes to help us understand how users interact with the Website and improve user experience. Information you provide to us may be associated through these technologies with your user data which helps us deliver a more personalized experience on our Website. We may also collect information from third parties who are our business partners.

How We Collect Information Through Automated Technologies

There are several technologies that automatically collect data about our users. These technologies allow us to provide the best possible user experience on the Website and help improve the functionality of the Website. These technologies include cookies, flash cookies, log files and web beacons and pixels. Technology is constantly evolving and we may utilize new or different technologies in the future. Cookies are small files placed on the hard drive of your device.  You may adjust your browser settings to refuse some or all cookies but doing so may interfere with the functionality or performance of the Website. Flash cookies collect and store information about your preferences and navigation to, from and on our Website. Log files track activity on the Website, and collect data including your IP address, browser type, Internet service provider, pages you visit before and after the Website, and date and time information. 

We may also use web beacons, sometimes called pixel tags, clear gifs or single-pixel gifs, that allow us to count users on pages, identify when users open emails and other Website statistics. 

Our Website may contain content such as advertisements or applications that are served by third-parties.  These third-parties may use cookies or other tracking technologies to collect information about you when you visit our Website. Information collected by third-parties may be associated with your personal information or information about you collected from other sites. We do not control tracking technologies utilized by third parties or how third-parties use them and you should direct any questions directly to such providers. 

Using Your Information 

We use information you provide or that we collect about you to deliver our Website to you, to provide products or services you request from us, whether free or paid, to contact you about your use of our products or services including expiration and renewal notices, to fulfill our obligations and enforce our rights arising from any contracts, including for billing and collection purposes, to notify you of changes to our products, service or Website, to allow you to participate in interactive parts of the Website and other ways we may describe to you. 

Disclosing Your Information

In the ordinary course of business we do not sell or transfer your personal information that you provide or that we collect through automated processes. There are a few instances, however, where we may disclose your personal information.  We may share or disclose your personal information to our affiliates and third-party service providers for the purpose of delivering our products or services to you. We may disclose your personal information to others as necessary in connection with legal action involving your use of the Website. We may transfer your information to any successor in interest of the Company, for example in the event of a sale or other disposition of the Company’s business. We may disclose your personal information when legally compelled to do so by a court order or government action. 

Do Not Track Requests

Some browsers transmit “Do Not Track” signals when visiting websites. Consistent with current industry practice, the Website does not currently respond to Do Not Track signals. 


We are committed to protecting your email address and we will not sell or disclose it to third parties except as described in this Policy. 

If you make a purchase on this Website or opt in to receive our emails, you are agreeing to receive email communications from this Website.  Email content may include promotions, updates about our products or services and information we believe you will find helpful and relevant based on your decision to opt-in to receiving our emails.  To ensure that you receive our emails, be sure to adjust any spam filters that may block your receipt of our messages. 

Our emails will provide you with the opportunity to opt-out of our promotional or marketing emails at any time by following the link provided in the email. Please note that we may still contact you about a purchase you made from us if we deem it is necessary to do so, however, if you choose to opt out of receiving emails from us you may not receive updates or information about purchases you have made from us.

Data Security

We have taken reasonable steps designed to secure your personal information from accidental loss and unauthorized access. We utilize industry recognized technology to protect your information and use care to select any third-party providers that implement solutions on the Website. Payment transactions initiated through the Website will be encrypted using SSL or equivalent technology.

You also play a key role in the security of your information. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are solely responsible for keeping this password confidential. Use caution if you post in public areas of the Website as this information may be viewed by other users of the Website. Unfortunately, the Internet, email and text messages cannot be 100% secure.  Although we take reasonable measures to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website, and you should never transmit payment or other sensitive data by email or text message. The transmission of personal information is at your own risk. 

Children Under 13

The Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at the email address provided below. 

GDPR Compliance

Consent to receive marketing information must be informed and explicit under the GDPR. We will provide a two-step process for you to opt-in to receive our emails about our programs, products or services. If you do not wish to receive our emails you can unsubscribe anytime using the unsubscribe link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to the address noted below requesting to unsubscribe from future emails. 

GDPR Rights

This portion of the Policy is for people who are located in the European Economic Area (“EEA”).  Our processing of personal data of people who are in the EEA is governed by the General Data Protection Regulation (“GDPR”), which became effective May 25, 2018. The GDPR requires us to provide certain information to you about your personal information.

The length of time we retain personal information varies according to the type of information and the purpose for which it is used.  We delete personal information within a reasonable period after we no longer need to use it for the purpose for which it was collected or any other purpose consistent with the original purpose. You may request that we delete your personal data at any time.  We may store your personal information in a data back-up prior to deleting it. 

You have the right to request access to your personal data, to have your personal data corrected, restricted or deleted, and to object to our processing of your personal data.  You also have the right of data portability, which means that you can request that we provide you (or a third party you designate) with a transferable copy of personal information that you have provided to us.  Your rights may be subject to various limitations under the GDPR.  If you wish to exercise any of these rights, or if you have any concerns about our processing of your personal data, please contact us as provided below. 

You have the right to file a complaint concerning our processing of your personal data with your national (or in some countries, regional) data protection authority. The EU Commission has a list here: 

We use various service providers to manage the Website and provide services such as e-mail communications, billing, event registration, and product delivery.  Our service providers change periodically.  Our service providers provide terms and conditions regarding the treatment of personal information. If you would like specific information about our service providers who have received your information, please contact us as noted at the bottom of this page and we will provide that information to you.

The Company’s main offices are based in the USA and that’s where we process personal information collected through our website.  Although the laws of the USA do not provide legal protection that is equivalent to EU data protection laws, we take appropriate steps to protect your privacy and implement reasonable security measures to protect your personal information in storage. Please note that your information will be transferred outside of Europe, including to Canada and the United States. 

Policy Changes

We may update this Policy in the future to reflect changes to our business practices or for legal reasons. The date this Policy was last revised is noted at the bottom of this page. You are responsible for periodically visiting our Website and this Policy to check for any changes. Continued use of the Website constitutes your consent to the most recent version of the Policy. 


If you have more questions about your privacy rights online, online advertising or some of the terminology used in this Policy, we encourage you to investigate the following resources.  We are not in any way affiliated with and do not monitor these resources and cannot vouch for the information contained on these websites and provide these links for your information only. 

You can learn more about and adjust targeted advertising here: 




You can learn more about digital advertising at the Network Advertising Initiative: 

You can use the consumer choice tool at the Digital Advertising Alliance: 

You can learn how Google uses your Personal Information:  

You can opt-out of Google Analytics:

You can learn more about the GDPR: 

You can learn more about the California Online Privacy Protection Act of 2003 (CalOPPA) here: 

You can learn more about the California Consumer Privacy Act (CPPA): 

You can learn about No Not Track Signals at Future of Privacy Forum: 

Contact Information

If you have any questions or concerns about this Policy please contact us:

[email protected]

The Step Up Network LLC

800 Main Street, Suite 112

Holden, MA 01520


GDPR Contact:  Pam Stevens

Effective Date:  June 25, 2022