THE STEP UP NETWORK LLC

Accessibility Statement

 

Effective Date: February 16, 2026

 

THE STEP UP NETWORK LLC is committed to making our website and digital products accessible to as many users as possible, including individuals with disabilities.

We recognize that accessibility is an ongoing effort and are actively working to improve the usability of our website and digital content.

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Scope of This Statement

This accessibility statement applies to:

 

  • Our public-facing website pages including without limitation  our Home, About, Store, Blog

  • Product sales pages

  • Customer account areas hosted on our platform provider

  • Educational content and DIY digital templates delivered through our platform

 

Our website is hosted on Kajabi, and some accessibility features and limitations may be influenced by that platform’s underlying structure.

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Accessibility Standards

We strive to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium. These guidelines describe best practices for making web content more accessible to individuals with visual, auditory, motor, and cognitive disabilities.

While we aim to align with these standards, we do not currently represent that all content fully conforms to WCAG 2.1 Level AA.

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Known Limitations

We are aware that certain portions of our website and digital content may not yet be fully accessible. For example:

  • Some images may not have fully optimized alternative text

  • Certain design elements may not meet ideal color contrast ratios

  • Some video content delivered after purchase may not yet include captions or transcripts

  • Platform-based functionality may have accessibility constraints outside of our direct control

We are reviewing these areas and working toward practical improvements over time.

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Ongoing Efforts

To improve accessibility, we are:

 

  • Conducting periodic accessibility scans using recognized testing tools

  • Reviewing new content before publication for accessibility considerations

  • Updating templates and educational materials where feasible

  • Exploring captioning and transcript options for video content

  • Addressing reported accessibility barriers in a timely manner 

Accessibility improvements are prioritized based on severity, feasibility, and user impact.

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Third-Party & Platform Content

Our website operates using Kajabi and may include third-party integrations or embedded tools. While we strive to select reputable providers, we cannot guarantee the accessibility of third-party systems or external content.

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Feedback and Accommodation Requests

We welcome feedback from users regarding accessibility barriers.

If you experience difficulty accessing any part of our website or digital products, please contact us:

Email: [email protected]


Business Name: The Step Up Network LLC

 

Please include:

  • The webpage or product name

  • A description of the issue

  • The type of device and browser (if known) 

We will make reasonable efforts to:

  • Respond promptly - please allow 5 business days for a response

  • Provide the requested information in an alternative format

  • Implement improvements where reasonably feasible

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Commitment to Continuous Improvement

Accessibility is an ongoing process. As our business grows and our content library expands, we remain committed to improving access and usability for all users.

This statement will be reviewed and updated periodically.